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General instructions for all appointments

No one is admitted to the clinic without an appointment. Appointments can only be made by telephone. Please do not wear perfume or other scented products. Ask anyone who comes with you to do the same.

Clients with a valid Ontario Health Card may use that as ID for admittance purposes. Clients with no health card must present a piece of formal photo ID such as a passport, driver's license, or other government-issued photo identification.

Clients can have one support person accompany them. That person must also show formal photo identification in order to get into the clinic.

For security purposes, coats, purses, bags, backpacks, briefcases, strollers, cell phones, pagers or other electronic devices, WILL NOT be allowed in the clinic.You will only be allowed to bring your wallet with you into the clinic. Please do not bring any other valuables with you as we cannot be responsible for their safety.

Assistive devices for persons with disabilities will generally be accommodated.

Good to Know

"If we need to call you back we will be discreet - if you wish, we will use a special code name."

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