If you would like to access your health record, you may request to arrange a time when a care provider can review your entire record with you.
If you believe that the personal health information we have recorded about you is inaccurate or incomplete, please raise this with your care provider or write to our privacy officer. Corrections or additions may be made by clinic staff and these will become part of your record.
We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
We conduct audits and complete investigations to monitor and manage our privacy compliance.
We take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for the purposes you have consented to.
Unless we have your permission, you can be assured that:
We will not disclose information about your appointment or care with us to any person other than you.
We will not confirm or deny over the telephone whether you are in our clinic.
We will not send copies of your record to any other person.