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Privacy at Choice In Health

At Choice In Health we understand that managing your privacy and your Personal Health Information (PHI) is of the utmost importance. This is why we make how we handle your PHI a matter of public record and we have a Privacy Officer who has been appointed to ensure that your PHI is protected. Please have a read of our commitment to privacy below or download a copy here

   What exactly is PHI?

   PHI is identifying information about you related to:

        •        - Your physical or mental health;
        •        - Providing healthcare to you (such as the fact that you have or had an appointment here);
        •        - Your health card number;
        •        - Your substitute decision maker (if you have one); and
        •        - Any other information included in your health record

   Use and Disclosure of Personal Health Information

   We may use or share your PHI for the purposes of:

  •        - Providing health care or assisting in the provision of care;
  •        - Processing payments for your treatment and care (Private Insurance, IFH, UHIP, etc);
  •        - Activities to improve the quality of care at CIHC (like chart audits);
  •        - Research as approved by Research Ethics Boards;
  •        - Teaching and education;
  •        - Compiling statistics;
  •        - As otherwise consent to by you; and
  •        - To fulfill other purposes permitted or required by law.

   Who has access to your Personal Health Information?

   All authorized agents of Choice In Health and third parties that may access your information are contractually obligated to protect your information privacy on behalf of Choice In Health. Access may be provided to:

       - Choice In Health Clinic’s medical staff, employees, authorized contractors;
       - Other health care facilities or services that may be providing you with care;
       - The Ontario Ministry of Health and Long-Term Care and their designated agents; and
       - A government-approved registry of personal health information that relates to a specific disease or
         condition (e.g Public Health).

   Your Privacy Choices

   Please contact our Privacy Officer if you want:

       - Access to your own record: You can request a copy of your health record at any time;
       - To make a correction to your own health record: You can ask to have information in your record corrected
          or updated;
       - Change or withdraw consent: You have the right to change or withdraw your consent to share your
         personal health information;
       - If you would like to know more about what personal health information, how it is collected and why; and/or
       - If you would like to make a privacy related complaint.

   Clare Hacksel, Privacy Officer
   Executive Director
   1678 Bloor St West #301
   Toronto, ON M6P1A9
   416-975-0315 ext224

   Office of the Information and Privacy Commissioner of Ontario

   If you have any issues or concerns about how your Personal Health Information is being handled, you have
   the right to contact the Office of the Information and Privacy Commissioner of Ontario.

   Office of the Information and Privacy Commissioner of Ontario
   2 Bloor St East #1400
   Toronto, ON, M4W 18A
   416-326-333 or 1800-387-0073